We're looking for volunteers
Volunteers are a vital and valued part of the John Smith Rock Festival team!
Join us in creating Finland’s most rockin’ festival together!
VOLUNTEER BENEFITS
As a token of appreciation for our volunteers, we offer a warm meal for each workday, a unique T-shirt, excellent work experience, and amazing colleagues. If desired, you can request a certificate for your volunteer work. Volunteers also receive a wristband for the festival area, allowing them to enjoy the festival atmosphere alongside their tasks.
Additionally, during the festival, we provide accommodation in Laukaa for those traveling from afar. The accommodation is located at the Multamäki camping center, about 4 km from the festival area. Spaces are limited, and you will need to bring your own bedding and food. Transportation between the accommodation and the festival site is arranged at specific times.
Volunteers will also receive a bus pass for festival buses on their workdays if needed.
TASKS
JSRF volunteers have a variety of tasks available. Below, you will find descriptions of the different roles. In addition to the listed tasks, volunteers may be asked to assist with other “ad-hoc” duties as needed.
Read through the task descriptions below and select three that interest you the most in your application. You may also choose the option “I am interested in all tasks.” We aim to consider volunteers’ preferences when assigning tasks.
Detailed instructions, job descriptions, and work schedules will be discussed personally with all accepted volunteers.
All roles require a rock attitude, customer service skills, and weather-appropriate clothing. Knowledge of languages other than Finnish is a plus, and some tasks specifically require English proficiency. Most roles involve standing for long periods.
REQUIREMENTS
Volunteers must be at least 18 years old and have proficiency in Finnish and/or English.
Volunteers must commit to completing two work shifts (8-10h/day).
APPLICATION PERIOD & CONTACT
The volunteer application opens in the spring on this page!
Applications are accepted until the event or as long as there are available spots.
Applicants will be contacted via email once their application has been processed. Please respond to the email by the requested deadline.
Note! Our messages may easily end up in the spam folder, so please keep an eye on your inbox.
FESTIVAL BUS CUSTOMER SERVICE
The bus team ensures smooth transportation for festival attendees! Tasks include checking bus tickets, guiding customers to the right vehicles, and managing queues.
Good communication skills are required, and basic phone use is necessary, for example, when helping customers purchase online tickets. The team works closely with bus drivers and keeps up a good spirit in all situations.
Work is scheduled according to the festival bus timetable—during the day in Jyväskylä and at night at the festival area.
INFO DESK
The info desk is at the heart of the festival, handling a variety of customer inquiries. Tasks include minor product sales and managing lost and found items.
Staff also move around the festival area to assist attendees. The role requires people skills, flexibility, and problem-solving ability. Volunteers work in pairs during festival opening hours.
CAMPING
At the camping and parking area, tasks include wristband exchange, customer guidance, and directing attendees and staff to the correct parking spots.
All roles require customer service skills, problem-solving ability, and a positive attitude. Work is done in teams from morning until late at night, with a focus on Thursday.
CLOAKROOM
Cloakroom work is fast-paced customer service that involves a lot of movement, carrying customers’ belongings manually, and operating a cash register.
During breaks, you can put your feet up and enjoy the festival vibe. Be sure to pack weather-appropriate clothing, as this job is performed outdoors in a tent.
The cloakroom team works smoothly throughout the festival until early morning hours.
SAUNA TENT
The sizzling sauna tent at the festival area requires the ability to heat a wood-burning sauna and ensure a safe sauna experience for customers in collaboration with security staff.
The role requires attention to detail, comfort with a relaxed, clothing-optional atmosphere, and the stamina to maintain a warm and welcoming environment throughout the festival. The sauna tent is open from the festival gates’ opening until approximately 9:00 PM.
ENTRANCE TEAM
The entrance team welcomes festivalgoers with a rock attitude! Tasks include checking tickets, exchanging wristbands, and assisting customers with various inquiries.
This role requires precision and speed while maintaining the festival atmosphere, even in hectic situations. The entrance team works according to festival opening hours.
MERCH STAND
Located at the heart of the festival area, the merch stand is a team effort where fans purchase band merchandise.
Tasks include displaying products, stocking merchandise, handling inventory, and processing payments. A friendly approach ensures happy customers.
Although the job is busy, it also offers a chance to enjoy the festival atmosphere. The merch stand operates during festival opening hours.
BACKSTAGE ASSISTANT
The backstage team ensures that artists have a pleasant stay at the festival! Tasks include managing catering, maintaining the visual setup, and cleaning.
The role requires initiative, attention to detail, and the ability to work under pressure.
Backstage assistants must be available full-time from Thursday to Saturday, from morning until night, without the opportunity to watch/hear performances. The work is mostly indoors and involves a lot of movement, so comfortable shoes are essential. Finnish and English are required, and additional language skills are a plus.
AREA MAINTENANCE
Responsibilities include maintaining the cleanliness of tables in the festival’s bar and food court areas.
A positive attitude goes a long way in this role!
STAFF CHECK-IN
At staff check-in, volunteers distribute access passes and other necessary materials to staff and artists. The role also involves ensuring that staff move around the area with the correct permits and follow designated routes.
This task requires familiarity with the festival area, the ability to process multiple details, and confidence to question unclear access rights.
Work runs from Wednesday to Saturday, from morning until night.
STAFF DRIVER
The staff driver transports volunteers without cars between the accommodation in Multamäki and the festival area.
This role requires careful driving skills, and of course, a valid driver’s license. Driving shifts take place between Thursday and Sunday, from morning to early morning.
A suitable vehicle for this task will be provided by the festival organizers.
Volunteer application
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